Complaints

Appropriately run family business. I bought my first car from them and I felt valued as a customer. I am really happy with the service and assurance g... Read More

Brilliant service from the very first phone conversation right through to collection!... Read More

Just a quick message Julie thanks a lot. very happy with the car

A nice and warm and welcome presents. Went through everything I needed to know, did not let me go till I was was happy with my purchase. Which I was m... Read More

Excellent service from Julie at Excel Motors, from the minute I walked in she was extremely helpful and explained everything to me. I am over the moon... Read More

Amazing customer service. Julie was extremely helpful and made choosing my car very easy. Lovely family run business... Read More

Bought a Volvo C30 based on the photos alone. The car took a little longer before I could collect, but Julie refused to let the car go until it was 10... Read More

Very Good And Very Helpful

After visiting many garages none of them compared to excel motors. All the staff were Very friendly, a drink was offered on arrival. Julie was very th... Read More

Absolutely fantastic service received from all of the staff in the purchase of a new car for my father! They explained everything we needed to know an... Read More

Allowed to view car under no pressure. Help where needed and offered all info regarding purchase... Read More

Very quick excellent service Fantastic stock

As Always fantastic service, true & trusted family run garage. Many Thanks Russ

I have never been more pleased when buying a car. We have driven 2100 miles in three weeks and have no faults found.... Read More

Excel motors did a fine job by me .....had a test drive at the weekend(very accommodating with meeting myself and my daughter for a test drive)and dro... Read More

Amazing and reliable service from Julie and Raph. My car (not bought here) had a major issue with the brakes and handbrake and they sorted it all for... Read More

Excellent owners, they seem honest and want to help if needed. I'd certainly buy from them again and if your looking for a used car I'd go and have a... Read More

An excellent experience. Good Value and looked after. I will buy again from thi Family Business... Read More

I have now worked along side with Raph here at the dealership for the best part of almost a year. I have been met with such a pleasant, helpful, profe... Read More

Great price friendly staff great service

Excellent customer service, very quick turn around. Definitely recommend

Great customer service. Have good cars. You are in safe hands

Customer services excellent 5*+ & customer care and would definitely recommend to friends and family. Now I've just recently brought my car the Hubby... Read More

Excellent customer service, friendly. Top clean cars. Defo would recommend. The main Lady was great went through detail by detail. No hassle relaxed e... Read More

Amazing service when getting our car fixed.... The owners are so welcoming and very helpful... Will be taking my car here all the time and if ever I n... Read More

This was the second time I bought a car from Excel. Had a great service both times and would highly reccommend a visit here from a well established, p... Read More

Excellent customer service from start to finish, thanks to Julie for assisting me in my purchase of my new VW Passat.... Read More

Thank you for everything you have done, you've honestly been amazing and will definitely visit again in a few years.... Read More

Just purchased a beautiful Mercedes A Class, the car has exceeded all expectations! Staff were friendly and accommodating would recommend to anyone. T... Read More

Really nice company to deal with, fabulous range of cars to choose from. would highly recommend if you're looking to buy a new car... Read More

I just purchased my mini through Excel. Great service. I had a full chat about the car over the phone. Got the train to Derby. I was collected at the... Read More

Third car I have bought from here, well pleased with service and after care, would recommend end the carbon clean service they now offer, improved per... Read More

Warm welcoming driven to get your car how you want it Would definitely buy from them again... Read More

Purchased Alfa Mito for my daughters 1st car, few things needed sorting, Julie was great, kept in touch about the work carried out and serviced car, n... Read More

Purchased Alfa mito for my daughters 1st car few things needed sorting Julie was great kept in touch about the work carried out and serviced car with... Read More

Fantastic staff, very friendly and approachable, open and honest. Went for a test drive on the Saturday and was greeted with a very clean and well mai... Read More

Can't fault this place done everything possible to help give us our dream car definitely recommend to anyone... Read More

Great Service, friendly staff and a great deal

Good Service, Friendly people

Excellent experience from beginning to end. The process was quick and slick. Couldn't be happier. Would recommend anyone to purchase your next car fro... Read More

Picked up my new car today and was so shocked at how nice the car was to drive , looks perfect in every way , Julie was so helpful throughout , thanky... Read More

A massive thank you to all the team at Excel. When trying to find a vehicle I wanted I struggled locally so I called them as I found one they had that... Read More

Great service, would recommend!

Great service, would recommend!

Friendly staff, no pressure, helped me get finance for my car, i would recommend this company to anybody brilliant service... Read More

Fantastic dealer. Nothing was too much trouble. Pleasant experience with no hard sell and after sales service perfect. Staff are really nice and selec... Read More

Great honest staff friendly never pushing car sales down your throat helpful quality cars had 2 car of them in px also do car services carbon services... Read More

Just purchased a beautiful Kia Ceed from Julie and the team. Amazing service from start to finish. Thank you so much guys. I'll be recommending you to... Read More

Very pleasant car buying experience, friendly family business, no hassle highly recommend... Read More

Very pleasant car buying experience, friendly family business, no hassle highly recommend... Read More

I have a good relationship with Excel Motors, thank you once again for helping me buy my perfect car!... Read More

The service i received when buying my used car from Excel Motors was very good. The price was very competitive and the team were very helpful and prof... Read More

I was so surprised by the no pressure attitude of the people at Excel Motors Derby. The people were so friendly and professional and made the whole pr... Read More

Absolutely fantastic and attentive service, very friendly with a wide range of vehicles to suit all...... Read More

Really pleased with my new Mercedes. Beautiful car to drive. Had amazing service from these guys and would recommend to anyone. Thank you!... Read More

Just purchased a beautiful Seat Ibiza from Julie and Jordan. Where do I begin...The service was amazing from start to finish. I want to thank you for... Read More

Excellent service, Julie was very helpful. Would highly recommend

Very professional, helpful and friendly family run business. After reserving the car I was kept up to date with the arrangements in the run up to coll... Read More

Where do I begin...The service was amazing from start to finish. I want to thank you for making my first car purchase easy, swift and enjoyable. I've... Read More

What a fantastic company to do business with. From start to finish they're 110% professionals, if you have any problems after your purchase they'll be... Read More

When it comes to buying a car I do lots of research and ask a lot of questions. On all counts this company's reputation and the honest answers given t... Read More

I took my car in for damage to their service dept... so impressed with the work they did, they went above and beyond & kept me updated every step of t... Read More

Excellent service from start to finish. I have recently had a baby and was looking for a car to meet the needs of my newly extended family. The team m... Read More

Great one to one service and advice I received which gave me confidence throughout the whole process. Excel Motors (Midlands) Ltd sourced the perfect... Read More

I've been to many car dealers in the past and this dealership is without a doubt, the most comprehensive and thoughtful that I have experienced. The a... Read More

An excellent service from start to finish. The sales lady made sure everything was well organised and I felt perfectly comfortable with purchasing my... Read More

My family and I have bought cars from Excel for years. Fantastic service and great communication every time. Wouldn't go anywhere else!... Read More

Excellent customer service from excel motors after recently buying a Tiguan (which I love!). Faultless from start to finish. Thank you!... Read More

Julie was smiling and informative, no hard sell just straightforward business. Deal done with both sides reaching a agreement. Worth dealing with in p... Read More

A very professional and trustworthy company. We felt very safe dealing with Excel and Julie and her team were excellent. The car is perfect and nothin... Read More

I've just had my third car from Excel, which says it all. Superb to deal with, backup and service is second to none. I would advise any one to look he... Read More

I bought A car last Thursday and it was First Class Service from Start To Finish .Thank you Raph And Julie for a First Class Service. Cheers Dave The... Read More

Excellent friendly service. My 4th vehicle purchased from them

Purchased a car with Julie, she was nothing but helpful and it was a smooth sale, would buy again in the future. Lovely car, great service.... Read More

Thank You for Yesterday. The car is great thanks. I was really pleased with the service i received and the effort you put into getting any issues reso... Read More

Thank you Julie and your Team!! Looking for a car for my lad, found a lovely car at Excel Motors. Couldn't make it to look at it except for on a Sunda... Read More

I was looking for a specific car, and after being disappointed by local offerings, I decided to take a trip up to Excel motors from North London to se... Read More

Julie and team provided a great service, ensuring the car was in top shape before collection, would 100% recommend.... Read More

Would totally recommend Excel Motors! Julie was completely no pressure in terms of sales and absolutely exceptional in aftercare when a problem croppe... Read More

Very nice family to deal with. Werent like your average salesman. Very good service & car was immaculate when I picked it up. Lovely motor. Thanks Jul... Read More

I got a 12 plate Mazda from Excel. I thought they were superb throughout the process and it was most certainly a lovely experience. Thank you so much,... Read More

Can't fault at all. Great service and Julie was very helpful throughout the process. Car in immaculate condition and very happy with my purchase. Woul... Read More

Bought our superb VW Tiguan from Excel, 110% perfect, Julie was a pleasure to deal with, VW was immaculate, really good honest business THANKYOU excel... Read More

lovely thank you!

very happy with the car and my wife loves it which is the most important thank you so much for your help and service... Read More

Very happy with the service, was able to answer any questions we had or point us in the right direction for any they were unsure of. Made my first tim... Read More

Julie was very friendly and helpful making it a very smooth and easy buying process. Will highly recommend.... Read More

I'm very happy with the car thank you
Anthony

Hi Julie I am very pleased with our 3rd ford focus from you and your team great service as always well done, cheers... Read More

Brought my dream car from excel, friendly and fantastic service, highly recommended... Read More

Bought my 7th car off these guys can't help you enough well pleased with my new Audi A6 Avant they go above and beyond to look after you probably see... Read More

I bought both of my cars from here and both times didn't disappoint. A well run family business. Julie was very helpful and thorough with the details... Read More

Hi Julie, l am happy, my friends at work like it, my son very happy too, thanks a lot.... Read More

Bought my car from them. Very helpful, very understanding listening to the customers. A very well run family business. Julie was amazing kept in conta... Read More

Yes I'm totally happy Lovely car, thank you

Purchased a car from the lovely lady Julie, she was totally amazing from the first phone call to the day I had my car, can't thank you enough, the car... Read More

Recently purchased a lovely fiesta zetec s from Excel, professional, seamless transaction and very up front and honest about the cars history and all... Read More

Thank you Julie for all your expertise, in buying the Honda Civic a great car, Very well prepared and helpfully explained. Nothing too much trouble.Pe... Read More

Julie......Absolutely love it!
My new Mitsubishi Outlander

I Purchased my car from Excel a couple of weeks back and received great service from start to finish. The process was easy and Excel kept me informed... Read More

Very happy, bought a car here last week, car was so clean inside and out, car drives like a dream, Julie sorted a years mot, a service, air con re gas... Read More

Absolutely love my car & how helpful your customer service was, all fantastic cant thank you enough.... Read More

Purchased my Fiat Panda from Julie and it is Brill, only had it a week and I love it. It is hard to find a good reliable car sales garage, and I must... Read More

Recently purchased a Ford Fiesta, Julie and her daughter gave excellent Customer Service with very reasonable prices, very happy with the car. It came... Read More

We are more than happy with the car and your service you provided when buying the car. We will be recommending you to family and friends 100% thanks a... Read More

Extremely excellent service whilst buying a vehicle Julie's communication is fantastic throughout the purchase Thankyou... Read More

Best service and support I received in many years, they delivered on all the advertised promises and Julie the Sales Executive was a delight and so he... Read More

I just bought my `new` 2nd hand car from this company yesterday. I`d chosen it a couple of days beforehand and throughout looking, test driving, the p... Read More

Recently purchased a nice Audi A3 from excel motors, on arrival at the sales office met the owner Julie who was very pleasant showed me around the veh... Read More

Professional efficient service lovely family business would recommend to anyone

Very good customer service and attention to detail.

Hey Excel motors (midlands) ltd We ask our customers to rate their experience with our dealership partners. You have received the following rating fro... Read More

I purchased an 8 year old Sportage. Excellent service from Excel Motors. Nothing was too much trouble and car was turned out to perfection. They gave... Read More

Very pleased with service, nice friendly staff

The service I received from this company was outstanding and my car is perfect. I would definitely recommend... Read More

Excellent helpful and informative salesperson

Excellent service Julie was so polite and helpful. Explained everything very well really happily with the car that I bought Thanks once again... Read More

Very friendly, very efficient, very impressed.
Would definitely recommend

very friendly and helpful. everyone was lovely. would definitely recommend

Couldn't be any happier with it!

Really happy with our new car. Good service and helpful staff! Thanks very much!!... Read More

Yes, I am really happy and satisfied with the car and services you provided. Thank you very much. Already recommended my friends and family. Thank you... Read More

I had very good interaction with them regarding buying my car and up until I bought it on the day. Very friendly and professional service.... Read More

Purchased a car from Julie, which is a family ran business. From start to finish their service lives up to their online reviews. Couldn't ask for a sm... Read More

Very well organised,open,honest and with excellent communication and explanation.... Read More

Very friendly team. Very helpful with all aspects of buying a car. Julie very helpful... Read More

Julie was very helpful and kept me informed of the process because the car came with a 12 month mot, so I just had to wait a few days for the car to b... Read More

Excellent communication brilliant service, not rushed and very smooth

Really happy with our new car. Good service and helpful staff! Thanks very much!!... Read More

Just bought a 2011 Focus from Julie. After the first enquiry I made it was discovered to need new injectors. Julie kept me updated with the progress a... Read More

I had very good interaction with them regarding buying my car and up until I bought it on the day. Very friendly and professional service .... Read More

Excellent communication brilliant service, not rushed and very smooth

Julie was very helpful and kept me informed of the process because the car came with a 12 month mot ,so I just had to wait a few days for the car to b... Read More

Purchased a car from Julie , which is a family ran business. From start to finish their service lives up to their online reviews. Could ask for a smoo... Read More

Brilliant service from Julie from moment we viewed the car till picking the car up. She was very patient with us while sorting finance out and was ver... Read More

Bought a lovely qashqui from them. Very helpful with an anxious customer and having previously bad experience at a dealers elsewhere there knowledge a... Read More

I have just purchased a soft top mini from Excel Cars and the customer service received from start to finish was EXCELLENT. Julie's knowledge of the c... Read More

Just bought a 2011 Focus from Julie. After the first enquiry I made it was discovered to need new injectors. Julie kept me updated with the progress a... Read More