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Welcome to Excel Motor Co website privacy notice.
Excel Motor Co respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how Excel Motor Co collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to a newsletter or purchase a service.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller
Excel Motor Co is the controller and responsible for your personal data (collectively referred to as 'Company', 'we', 'us' or 'our' in this privacy notice).
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
Contact details
Our full details are:
Full name of legal entity: Excel Motor Co
Name of data privacy manager: Raph Rochester / Simone
Email address: sales.motorsexcel@btconnect.com
Postal address: Raynesway Spondon Derby, Derbyshire, DE21 7BQ
Telephone number: 01332 820111You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
● Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
● Contact Data includes billing address, delivery address, email address and telephone numbers.
● Financial Data includes bank account and payment card details.
● Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
● Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
● Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
● Usage Data includes information about how you use our website, products and services.
● Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
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How is your personal data collected?
We use different methods to collect data from and about you including through:
● Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our services;
- make an enquiry;
- create an account on our website;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us some feedback. -
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
● Where we need to perform the contract we are about to enter into or have entered into with you.
● Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
● Where we need to comply with a legal or regulatory obligation.Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest To register you as a new customer (a) Identity (b) Contact Performance of a contract with you To process and deliver your enquiry, request or order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us (c) Manage financial applications (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services) To enable you to partake in a prize draw, competition or complete a survey (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our services, to develop them and grow our business) To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy) To use data analytics to improve our website, services, marketing, customer relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) To make suggestions and recommendations to you about services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile Necessary for our legitimate interests (to develop our services and grow our business) Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
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Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
● External Third Parties as set out in the Glossary.
● Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International transfers
We do not transfer your personal data outside the European Economic Area (EEA).
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Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
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Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
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Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. (Please see the glossary for more detail)
● Request access to your personal data.
● Request correction of your personal data.
● Request erasure of your personal data.
● Object to processing of your personal data.
● Request restriction of processing your personal data.
● Request transfer of your personal data.
● Right to withdraw consent.If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
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Glossary
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
THIRD PARTIES
External Third Parties
● Service providers acting as processors or joint controllers who provide finance, website, IT and system administration services.
● Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
● HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a 'data subject access request'). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data's accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
● Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
● Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
● Technical Data from the following parties:
(a) analytics providers;
(b) advertising networks; and
(c) search information providers.
● Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
● Identity and Contact Data from data brokers or aggregators.
● Identity and Contact Data from publicly availably sources.
Customer Reviews
Appropriately run family business. I bought my first car from them and I felt valued as a customer. I am really happy with the service and assurance g... Read More
Kudakwashe Rushwaya
Brilliant service from the very first phone conversation right through to collection!... Read More
Adam Fearn
A nice and warm and welcome presents. Went through everything I needed to know, did not let me go till I was was happy with my purchase. Which I was m... Read More
Shaun
Excellent service from Julie at Excel Motors, from the minute I walked in she was extremely helpful and explained everything to me. I am over the moon... Read More
V Thompson
Amazing customer service. Julie was extremely helpful and made choosing my car very easy. Lovely family run business... Read More
S Thompson
Bought a Volvo C30 based on the photos alone. The car took a little longer before I could collect, but Julie refused to let the car go until it was 10... Read More
Martin Lewis
After visiting many garages none of them compared to excel motors. All the staff were Very friendly, a drink was offered on arrival. Julie was very th... Read More
Brendan Coy
Absolutely fantastic service received from all of the staff in the purchase of a new car for my father! They explained everything we needed to know an... Read More
Leanne
Allowed to view car under no pressure. Help where needed and offered all info regarding purchase... Read More
Anthony Palmer
I have never been more pleased when buying a car. We have driven 2100 miles in three weeks and have no faults found.... Read More
Michael S
Excel motors did a fine job by me .....had a test drive at the weekend(very accommodating with meeting myself and my daughter for a test drive)and dro... Read More
Duncan Chadwick
Amazing and reliable service from Julie and Raph. My car (not bought here) had a major issue with the brakes and handbrake and they sorted it all for... Read More
Aimee
Excellent owners, they seem honest and want to help if needed. I'd certainly buy from them again and if your looking for a used car I'd go and have a... Read More
John Hollindale
An excellent experience. Good Value and looked after. I will buy again from thi Family Business... Read More
Mark Vasey
I have now worked along side with Raph here at the dealership for the best part of almost a year. I have been met with such a pleasant, helpful, profe... Read More
Sheree
Customer services excellent 5*+ & customer care and would definitely recommend to friends and family. Now I've just recently brought my car the Hubby... Read More
Melissa
Excellent customer service, friendly. Top clean cars. Defo would recommend. The main Lady was great went through detail by detail. No hassle relaxed e... Read More
Harj Kim
Amazing service when getting our car fixed.... The owners are so welcoming and very helpful... Will be taking my car here all the time and if ever I n... Read More
Daniel T
This was the second time I bought a car from Excel. Had a great service both times and would highly reccommend a visit here from a well established, p... Read More
Craig Lebeter
Excellent customer service from start to finish, thanks to Julie for assisting me in my purchase of my new VW Passat.... Read More
Julian Cole
Thank you for everything you have done, you've honestly been amazing and will definitely visit again in a few years.... Read More
Laura Holdich
Just purchased a beautiful Mercedes A Class, the car has exceeded all expectations! Staff were friendly and accommodating would recommend to anyone. T... Read More
Sadie
Really nice company to deal with, fabulous range of cars to choose from. would highly recommend if you're looking to buy a new car... Read More
Steve Mitchell
I just purchased my mini through Excel. Great service. I had a full chat about the car over the phone. Got the train to Derby. I was collected at the... Read More
Sarah Ashmore
Third car I have bought from here, well pleased with service and after care, would recommend end the carbon clean service they now offer, improved per... Read More
Ken Cartlidge
Warm welcoming driven to get your car how you want it Would definitely buy from them again... Read More
Liam Marshall
Purchased Alfa Mito for my daughters 1st car, few things needed sorting, Julie was great, kept in touch about the work carried out and serviced car, n... Read More
Marc Hodgkinson
Purchased Alfa mito for my daughters 1st car few things needed sorting Julie was great kept in touch about the work carried out and serviced car with... Read More
Marc Hodgkinson
Fantastic staff, very friendly and approachable, open and honest. Went for a test drive on the Saturday and was greeted with a very clean and well mai... Read More
Ben Evans
Can't fault this place done everything possible to help give us our dream car definitely recommend to anyone... Read More
Craig Hilton
Excellent experience from beginning to end. The process was quick and slick. Couldn't be happier. Would recommend anyone to purchase your next car fro... Read More
Jordan W
Picked up my new car today and was so shocked at how nice the car was to drive , looks perfect in every way , Julie was so helpful throughout , thanky... Read More
Darren Johnson
A massive thank you to all the team at Excel. When trying to find a vehicle I wanted I struggled locally so I called them as I found one they had that... Read More
Maria Napper
Friendly staff, no pressure, helped me get finance for my car, i would recommend this company to anybody brilliant service... Read More
Mark Stenson
Fantastic dealer. Nothing was too much trouble. Pleasant experience with no hard sell and after sales service perfect. Staff are really nice and selec... Read More
Andrew S
Great honest staff friendly never pushing car sales down your throat helpful quality cars had 2 car of them in px also do car services carbon services... Read More
Mark Watson
Just purchased a beautiful Kia Ceed from Julie and the team. Amazing service from start to finish. Thank you so much guys. I'll be recommending you to... Read More
Martin Benford
Very pleasant car buying experience, friendly family business, no hassle highly recommend... Read More
Trevor Hallam
Very pleasant car buying experience, friendly family business, no hassle highly recommend... Read More
Trevor Hallam
I have a good relationship with Excel Motors, thank you once again for helping me buy my perfect car!... Read More
Paul R
The service i received when buying my used car from Excel Motors was very good. The price was very competitive and the team were very helpful and prof... Read More
James North
I was so surprised by the no pressure attitude of the people at Excel Motors Derby. The people were so friendly and professional and made the whole pr... Read More
Steve Spray
Absolutely fantastic and attentive service, very friendly with a wide range of vehicles to suit all...... Read More
Haydn Gregory
Really pleased with my new Mercedes. Beautiful car to drive. Had amazing service from these guys and would recommend to anyone. Thank you!... Read More
Holly A
Just purchased a beautiful Seat Ibiza from Julie and Jordan. Where do I begin...The service was amazing from start to finish. I want to thank you for... Read More
Melissa Z
Very professional, helpful and friendly family run business. After reserving the car I was kept up to date with the arrangements in the run up to coll... Read More
Greg
Where do I begin...The service was amazing from start to finish. I want to thank you for making my first car purchase easy, swift and enjoyable. I've... Read More
Jazzique Jornada
What a fantastic company to do business with. From start to finish they're 110% professionals, if you have any problems after your purchase they'll be... Read More
Jason Arrowsmith
When it comes to buying a car I do lots of research and ask a lot of questions. On all counts this company's reputation and the honest answers given t... Read More
Paul Smith
I took my car in for damage to their service dept... so impressed with the work they did, they went above and beyond & kept me updated every step of t... Read More
George G
Excellent service from start to finish. I have recently had a baby and was looking for a car to meet the needs of my newly extended family. The team m... Read More
Siobhan Elliott
Great one to one service and advice I received which gave me confidence throughout the whole process. Excel Motors (Midlands) Ltd sourced the perfect... Read More
Paul Rochester
I've been to many car dealers in the past and this dealership is without a doubt, the most comprehensive and thoughtful that I have experienced. The a... Read More
Dennis Dixon
An excellent service from start to finish. The sales lady made sure everything was well organised and I felt perfectly comfortable with purchasing my... Read More
James Tyler
My family and I have bought cars from Excel for years. Fantastic service and great communication every time. Wouldn't go anywhere else!... Read More
Phil Butterworth
Excellent customer service from excel motors after recently buying a Tiguan (which I love!). Faultless from start to finish. Thank you!... Read More
Jess Pearn
Julie was smiling and informative, no hard sell just straightforward business. Deal done with both sides reaching a agreement. Worth dealing with in p... Read More
Stewart Willis
A very professional and trustworthy company. We felt very safe dealing with Excel and Julie and her team were excellent. The car is perfect and nothin... Read More
Karen Dove
I've just had my third car from Excel, which says it all. Superb to deal with, backup and service is second to none. I would advise any one to look he... Read More
Stefan Toth
I bought A car last Thursday and it was First Class Service from Start To Finish .Thank you Raph And Julie for a First Class Service. Cheers Dave The... Read More
Dave Carter
Purchased a car with Julie, she was nothing but helpful and it was a smooth sale, would buy again in the future. Lovely car, great service.... Read More
Amber Stevens
Thank You for Yesterday. The car is great thanks. I was really pleased with the service i received and the effort you put into getting any issues reso... Read More
Danielle Napthine
Thank you Julie and your Team!! Looking for a car for my lad, found a lovely car at Excel Motors. Couldn't make it to look at it except for on a Sunda... Read More
Mark F
I was looking for a specific car, and after being disappointed by local offerings, I decided to take a trip up to Excel motors from North London to se... Read More
Alex
Julie and team provided a great service, ensuring the car was in top shape before collection, would 100% recommend.... Read More
Aidan Fraser
Would totally recommend Excel Motors! Julie was completely no pressure in terms of sales and absolutely exceptional in aftercare when a problem croppe... Read More
Megan Roe
Very nice family to deal with. Werent like your average salesman. Very good service & car was immaculate when I picked it up. Lovely motor. Thanks Jul... Read More
Lee Sadler
I got a 12 plate Mazda from Excel. I thought they were superb throughout the process and it was most certainly a lovely experience. Thank you so much,... Read More
Alex Kelly
Can't fault at all. Great service and Julie was very helpful throughout the process. Car in immaculate condition and very happy with my purchase. Woul... Read More
Harry Linnett
Bought our superb VW Tiguan from Excel, 110% perfect, Julie was a pleasure to deal with, VW was immaculate, really good honest business THANKYOU excel... Read More
Ron & Angie
very happy with the car and my wife loves it which is the most important thank you so much for your help and service... Read More
Tim Preece
Very happy with the service, was able to answer any questions we had or point us in the right direction for any they were unsure of. Made my first tim... Read More
Carly Fowler
Julie was very friendly and helpful making it a very smooth and easy buying process. Will highly recommend.... Read More
Craig Giles
Hi Julie I am very pleased with our 3rd ford focus from you and your team great service as always well done, cheers... Read More
Andrew Spencer
Brought my dream car from excel, friendly and fantastic service, highly recommended... Read More
Tracy Fiddler
Bought my 7th car off these guys can't help you enough well pleased with my new Audi A6 Avant they go above and beyond to look after you probably see... Read More
Dave Sankey
I bought both of my cars from here and both times didn't disappoint. A well run family business. Julie was very helpful and thorough with the details... Read More
Rochelle Wright
Hi Julie, l am happy, my friends at work like it, my son very happy too, thanks a lot.... Read More
Josephine
Bought my car from them. Very helpful, very understanding listening to the customers. A very well run family business. Julie was amazing kept in conta... Read More
Martika Hook
Purchased a car from the lovely lady Julie, she was totally amazing from the first phone call to the day I had my car, can't thank you enough, the car... Read More
Emma Brown
Recently purchased a lovely fiesta zetec s from Excel, professional, seamless transaction and very up front and honest about the cars history and all... Read More
Daniel
Thank you Julie for all your expertise, in buying the Honda Civic a great car, Very well prepared and helpfully explained. Nothing too much trouble.Pe... Read More
Peter Allen
I Purchased my car from Excel a couple of weeks back and received great service from start to finish. The process was easy and Excel kept me informed... Read More
Daz Barton
Very happy, bought a car here last week, car was so clean inside and out, car drives like a dream, Julie sorted a years mot, a service, air con re gas... Read More
Jade
Absolutely love my car & how helpful your customer service was, all fantastic cant thank you enough.... Read More
Sandra
Purchased my Fiat Panda from Julie and it is Brill, only had it a week and I love it. It is hard to find a good reliable car sales garage, and I must... Read More
Barbara Hughes
Recently purchased a Ford Fiesta, Julie and her daughter gave excellent Customer Service with very reasonable prices, very happy with the car. It came... Read More
Jon Helm
We are more than happy with the car and your service you provided when buying the car. We will be recommending you to family and friends 100% thanks a... Read More
Graham Horton
Extremely excellent service whilst buying a vehicle Julie's communication is fantastic throughout the purchase Thankyou... Read More
Best service and support I received in many years, they delivered on all the advertised promises and Julie the Sales Executive was a delight and so he... Read More
Dr Adriann
I just bought my `new` 2nd hand car from this company yesterday. I`d chosen it a couple of days beforehand and throughout looking, test driving, the p... Read More
Caroline Tipler
Recently purchased a nice Audi A3 from excel motors, on arrival at the sales office met the owner Julie who was very pleasant showed me around the veh... Read More
Steve Crockett
Hey Excel motors (midlands) ltd We ask our customers to rate their experience with our dealership partners. You have received the following rating fro... Read More
Car Finance 247
I purchased an 8 year old Sportage. Excellent service from Excel Motors. Nothing was too much trouble and car was turned out to perfection. They gave... Read More
Andrew Sharpe
The service I received from this company was outstanding and my car is perfect. I would definitely recommend... Read More
Donna Neale
Excellent service Julie was so polite and helpful. Explained everything very well really happily with the car that I bought Thanks once again... Read More
Naqeeb Magre
Really happy with our new car. Good service and helpful staff! Thanks very much!!... Read More
Maya Rafferty
Yes, I am really happy and satisfied with the car and services you provided. Thank you very much. Already recommended my friends and family. Thank you... Read More
Amir Aziz
I had very good interaction with them regarding buying my car and up until I bought it on the day. Very friendly and professional service.... Read More
Pauline Broomfield
Purchased a car from Julie, which is a family ran business. From start to finish their service lives up to their online reviews. Couldn't ask for a sm... Read More
Andrew Prime
Very well organised,open,honest and with excellent communication and explanation.... Read More
Thomas Beaver
Very friendly team. Very helpful with all aspects of buying a car. Julie very helpful... Read More
Derek Andrews
Julie was very helpful and kept me informed of the process because the car came with a 12 month mot, so I just had to wait a few days for the car to b... Read More
Sonia Peach
Really happy with our new car. Good service and helpful staff! Thanks very much!!... Read More
Anonymous
Just bought a 2011 Focus from Julie. After the first enquiry I made it was discovered to need new injectors. Julie kept me updated with the progress a... Read More
Stephen Hassell
I had very good interaction with them regarding buying my car and up until I bought it on the day. Very friendly and professional service .... Read More
Pauline Broomfield
Julie was very helpful and kept me informed of the process because the car came with a 12 month mot ,so I just had to wait a few days for the car to b... Read More
Sonia Peach
Purchased a car from Julie , which is a family ran business. From start to finish their service lives up to their online reviews. Could ask for a smoo... Read More
Andrew Prime
Brilliant service from Julie from moment we viewed the car till picking the car up. She was very patient with us while sorting finance out and was ver... Read More
Sharlie Faizey
Bought a lovely qashqui from them. Very helpful with an anxious customer and having previously bad experience at a dealers elsewhere there knowledge a... Read More
Jennifer Brown
I have just purchased a soft top mini from Excel Cars and the customer service received from start to finish was EXCELLENT. Julie's knowledge of the c... Read More
Karlana D
Just bought a 2011 Focus from Julie. After the first enquiry I made it was discovered to need new injectors. Julie kept me updated with the progress a... Read More
Steve Hassell
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Contact Details
RayneswaySpondon
Derby
Derbyshire
DE21 7BQ 01332 820111 07483 141124 sales.motorsexcel@btconnect.com
